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Important Notice – Connection Limit Policy

Your plan allows a set number of devices at the same time. Using more will stop your service, and repeated misuse can get your subscription suspended.

Want to watch on another device? Close the app on one of the others first. Connections and devices explained

How do I set up a MAG box?

A MAG box doesn't use an app or a username. It loads a portal URL linked to the box's MAC address.

  1. Find your MAC address: press Setup on the remote, open System settings → Device info. It is also printed on the sticker under the box and usually starts with 00:1A:79.
  2. Give us the MAC address: choose MAG Box at checkout or in the trial form and enter it there.
  3. Enter the portal URL from your email: System settings → Servers → Portals, then Portal 1 URL.
  4. Restart the portal and wait for the channels to load.

A MAC address only uses the digits 0 to 9 and the letters A to F, so there is never a letter O or I in it. Full steps with every screen: MAG box guide.

Still need help?

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