I paid but I haven't received anything yet. What now?
Don't worry. In most cases one step is still missing:
- Did you send your proof of payment? Reply to your order email with a screenshot or the receipt. We can't confirm card, PayPal or bank payments without it. (Crypto is confirmed automatically.)
- Check your spam or junk folder for an email from IPTVZ with your login details.
- Check your account page. Sign in and open the Orders tab: the order shows where it is, from Order placed to Login details sent.
- Bank transfers can take longer to arrive, depending on your bank.
Once your payment is confirmed, your login usually arrives in less than one minute. Still nothing? Contact support with your order number.
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