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Important Notice – Connection Limit Policy

Your plan allows a set number of devices at the same time. Using more will stop your service, and repeated misuse can get your subscription suspended.

Want to watch on another device? Close the app on one of the others first. Connections and devices explained

How do I renew or extend my subscription?

Renewing keeps your existing login and simply adds the new time on top, so nothing changes in your app.

  1. Go to the plans page and choose the length you want.
  2. At checkout, choose Renew an existing subscription and use the same email address as before. Enter your username if you're asked for it.
  3. Pay as usual and send your proof of payment by replying to your order email.

When the renewal is confirmed, we email you the new end date. Renew before your plan ends to avoid a gap; the extra time is added after your current end date, so you don't lose any days.

Plans never renew automatically, so you're never charged without ordering.

Still need help?

Ask the assistant. If it can’t help, our support team takes over.

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