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Important Notice – Connection Limit Policy

Your plan allows a set number of devices at the same time. Using more will stop your service, and repeated misuse can get your subscription suspended.

Want to watch on another device? Close the app on one of the others first. Connections and devices explained

How do I upgrade from the trial to a paid plan?

  1. Choose a plan on the plans page, ideally with the same email you used for the trial.
  2. Pay and send your proof of payment by replying to your order email.
  3. Your paid login arrives by email, usually within a minute of your payment being confirmed.

Your paid plan comes with its own login. In your app, replace the trial details with the new ones, or add the new login as a second playlist and delete the trial one. The player app stays installed; only the login changes.

Still need help?

Ask the assistant. If it can’t help, our support team takes over.

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