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Important Notice – Connection Limit Policy

Your plan allows a set number of devices at the same time. Using more will stop your service, and repeated misuse can get your subscription suspended.

Want to watch on another device? Close the app on one of the others first. Connections and devices explained

My trial details didn't arrive. What should I do?

  1. Did you click the confirmation link? The login is only sent after you confirm your email address.
  2. Check your spam, junk and promotions folders for the confirmation and the login email.
  3. Check the email address you entered for typos.
  4. Wait a few minutes. The login is usually sent within minutes of confirming.

If the trial form says a trial was already used for your email or network, or that today's limit is reached, the trial can't be sent again. Still nothing? Contact support with the email you used.

Still need help?

Ask the assistant. If it can’t help, our support team takes over.

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