My payment was declined or didn't go through. What should I do?

If a payment was declined or never completed, the money stays with you or is returned by your bank or provider. Your order stays open, so you can try again:

1. Card or wallet: check the card number, expiry date and billing ZIP code. Some banks block online payments the first time; approve the payment in your banking app, or call your bank.
2. Pay later (Klarna, Affirm, Afterpay): approval is decided by the pay-later provider; if it declines, choose another method.
3. Bank transfer: check the details in your payment email, that you sent US dollars by ACH, Fedwire or SWIFT, and that the order number is in the memo.
4. Crypto: check you sent the exact amount on the right network.

Try a different method if one keeps failing: reply to your order email and tell us which method you'd like instead. Never send a payment twice without checking with us first.