What is your refund policy?

New subscriptions include a 48-hour money-back guarantee for technical issues:

• If a significant technical problem on our side can't be fixed within 48 hours of your first purchase, you get a full refund.
• Contact support first at support@iptvz.net so we can try to fix it. Then email your order number and the reason.
• Eligible refunds are processed within 1 to 5 business days.

Refunds don't cover issues on your side (your internet, device or setup), or channels and features when the service works as described. That's why we recommend the free 24-hour trial first. Read the full refund policy.