Billing & Payments
Cards, wallets, crypto, orders and renewals.
- How do I pay for my IPTVZ order?You choose your payment method at checkout. We accept:
- Why do I need my order number when I pay?Your order number is how we match your payment to your order. Bank transfers and payment receipts often don't show your name or email clearly, so the…
- Can I pay with cryptocurrency?Yes, and it's the fastest way to get your login. You can pay two ways:
- My payment was declined or didn't go through. What should I do?If a payment was declined or never completed, the money stays with you or is returned by your bank or provider. Your order stays open, so you can try…
- I paid but I haven't received anything yet. What now?Don't worry. In most cases one step is still missing:
- How long does it take to confirm my payment?It depends on the payment method:
- What is your refund policy?New subscriptions include a 48-hour money-back guarantee for technical issues:
- How do I get an invoice or receipt for my order?Your order confirmation email shows your order number, your plan, the number of devices and the total. The same details are on your account page…
- What currency are your prices in?All prices are in US dollars (USD). The total you see at checkout is the amount you pay.
- How do I change or upgrade my plan?Add more time: order a new plan with the same email address and choose Renew an existing subscription at checkout. The new time is added on top of…
- Do you charge taxes or extra fees?No extra fees. The checkout shows your plan, the number of devices and the total before you pay, and that total is the full amount. There are:
- How do I renew or extend my subscription?Renewing keeps your existing login and simply adds the new time on top, so nothing changes in your app.