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Important Notice – Connection Limit Policy

Your plan allows a set number of devices at the same time. Using more will stop your service, and repeated misuse can get your subscription suspended.

Want to watch on another device? Close the app on one of the others first. Connections and devices explained

How do I test my internet speed for IPTV?

Test on the same device you stream on, at the time you usually watch:

  1. Open a speed test site such as fast.com or speedtest.net in the device's browser, or install a speed test app (on Firestick, the Downloader app has a browser).
  2. Run the test two or three times.

What you need, per screen:

  • 15 Mbps for HD
  • 25 Mbps or more for 4K (50 Mbps for comfortable headroom)

If several people stream at once, add their speeds together. Much lower than your plan from your provider? Try an Ethernet cable or move closer to the router, then test again.

Still need help?

Ask the assistant. If it can’t help, our support team takes over.

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