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Important Notice – Connection Limit Policy

Your plan allows a set number of devices at the same time. Using more will stop your service, and repeated misuse can get your subscription suspended.

Want to watch on another device? Close the app on one of the others first. Connections and devices explained

My IPTV login is not working. What am I doing wrong?

Almost every login problem is a small typo. Check these:

  1. Type the details by hand instead of copy and paste; pasting can add a hidden space.
  2. The server URL must include http:// and the port if your email shows one (for example :8080).
  3. The username and password are case-sensitive: capital and small letters must match exactly.
  4. There must be no spaces before or after any field.
  5. Check you are using the IPTV login from your login email, not the sign-in code for the account page.
  6. Check your subscription hasn't ended: sign in and look at Subscriptions.

Still failing? Contact support with your username (never share your password) and a photo of the error.

Still need help?

Ask the assistant. If it can’t help, our support team takes over.

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