There's no sound or the audio is in the wrong language. What can I do?

1. Check the volume and mute on the TV, the device and the app.
2. Change the audio track: during playback, open the player's options and choose Audio or Audio track. Some channels and movies carry several languages.
3. Change the audio output: in your device's sound settings, switch from Dolby Digital / passthrough to Stereo or PCM. Some TVs and soundbars can't play the original format.
4. Try another video player in the app's settings.

If one channel has no sound on every device, it's likely the source: tell us which channel.