The app says my subscription expired but I already renewed. How do I fix it?
Your app is probably showing the old end date it saved earlier. Renewing keeps your login and adds the time on top, but the app doesn't always notice:
- Refresh the playlist or user info in the app's settings.
- Restart the app, or restart the device.
- If it still shows "expired", remove the login and add it again with the same details.
Check your renewal went through: you should have received an email with your new end date, and your account page shows it under Subscriptions. If the date isn't updated, contact support with your order number.
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